How to Modify Account Ticket Details

  1. Login to your ConcourseSuite site.
  2. Click on the “Accounts" tab.
  3. Select Search.
  4. Enter the search terms into the appropriate fields. If you leave all of the fields open, the search will return all account records in the system.
  5. Click Search.
  6. Click the blue action icon to the left of the accounts that would like to modify.
  7. Click View Details.
  8. Click the Tickets tab on the right side of the page.
  9. Click the blue action icon to the left of the ticket that you would like to modify.
  10. Click Modify.
  11. Make the necessary changes to the ticket.
  12. Click Update.