How to Add a Ticket
- Login to your ConcourseSuite site.
- Click on the "Help Desk" tab.
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- Select Add
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- On the Add Ticket page, enter as much information into the fields as possible. The fields with a red asterisk next to them are mandatory and must have information entered
into them.
- Once the information has been entered, select Insert.
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- Once the Insert button has been selected, the new ticket will be placed into the ticket list.