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XML API: Lookup Lists for Tickets
The following Lookups for Tickets objects can be accessed by the API:
Id | Mapped Class | S | I | U | D |
lookupTicketLevel | LookupList | - | Y | NT | Y |
lookupTicketLevelList | LookupList | Y | - | - | - |
lookupTicketSource | LookupList | - | Y | NT | Y |
lookupTicketSourceList | LookupList | Y | - | - | - |
lookupTicketStatus | LookupList | - | Y | NT | Y |
lookupTicketStatusList | LookupList | Y | - | - | - |
lookupTicketEscalation | LookupList | - | Y | NT | Y |
lookupTicketEscalationList | LookupList | Y | - | - | - |
lookupTicketCause | LookupList | - | Y | NT | Y |
lookupTicketCauseList | LookupList | Y | - | - | - |
lookupTicketResolution | LookupList | - | Y | NT | Y |
lookupTicketResolutionList | LookupList | Y | - | - | - |
lookupTicketState | LookupList | - | Y | NT | Y |
lookupTicketStateList | LookupList | Y | - | - | - |
S = Select I = Insert U = Update D = Delete Y = Supported - = N/A NT =Not Tested
LookupList
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