Hello,
I'm using CentricCRM 4.1 release but could not find user manual for 4.1 only one I found is CentricCRM4_0UsersManual.pdf.
I tried adding contact folder as outlined in section "Using Contact Folders" 4.2.2. In that section it mentioned performing section "Creating custom folders and fields" 14.5.1 first which I did - I logged in as admin role and created custom folder and fields for contact module no problem and set visible to everyone. However when I went back to Contact tab to access custom folder that I created but all I saw the message "no custom folder available". This holds true for any user/role I logged into. Any input would be appreciated.