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Using the HTTP-XML API
Centric CRM includes a multi-platform accessible XML API using HTTP for communicating with the Centric CRM server application by third-party applications. The XML API exposes read and write capabilities to client systems while talking to Centric CRM. Essentially, the client posts XML data using a well-formed HTTP 1.1 or 1.0 request to the server and receives a status, as well as any requested records, back in the response.
For example, you can capture leads or tickets from your existing web site and send them straight into Centric CRM. You can also read data from Centric CRM that can be used in an external application or web site.
The following sections will provide information on using the HTTP-XML API:
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