Feature Summary
ConcourseConnect by Concursive is a platform for launching social networking hubs, intranets, directories and interactive websites. The platform has features ranging from Social Networking, to Collaboration, to Project Management, though it can be extended using the underlying profile creation capabilities.
Community Features
Create a dynamic online community and empower chosen stakeholders - individuals, businesses, organizations - to create their own web presence in your Community. Each entitiy receives a rich web profile that can include the following tools:
- Profile Description with Custom Field Entry
- Activity Streams
- Blogs
- Wikis
- Forums
- Document storage
- Photos
- Videos
- Calendars and Events
- Promotional Ads
- Classified Ads
- Reviews
- Bookmarks and Lists
- Tagging
- Private messaging
- Badges
- Projects
Social Collaboration
Make your business social by empowering internal and external teams with project-based tools and web 2.0 capabilities.
- Group Building
- Idea Socialization
- Project Management
- Event Planning
- Sponsor Profiles
- Business Process Builder and Smart Process Applications
Each one of the above has full set of social networking tools - blogs, wikis, discussion forums - to enable collaboration and innovation.
E-Commerce
Fully integrated with ConcourseConnect is a backend product catalog. Services and products can be sold as well as recurring subscriptions. There are integrations with Authorize.net and Chargify to process orders in real-time.
These features enable you to build:
- "White label" Deals or Deal of the Day sites
- To host a Product Catalog with the full set of social networking tools (reviews, discussions, faqs)
- To offer recurring subscriptions
Account Management
Create accounts for collaboration and tracking deliverables. Accounts have activity streams, calendars, wikis, and project deliverables. You can also see a project rollup which tracks time and materials spent.
Project Management
Create a budget, document the project, collaborate on progress and issues, and capture time and materials using the timesheet and expense forms. A sophisticated project outline and agile task manager helps you visualize the project, stay on task, and keep everyone updated. Project time sheets let you track billable and non-billable hours and expenses.
Mobile and Third-party API
Connect your community to mobile clients with the included restful API. Concursive has an app platform for iOS and Android which take advantage of the community's features. The mobile apps integrate with the community and can even work without the user having to use the website.
Mobile Features:
- Guest access to the community
- Register and Login features, integrated with Facebook
- Sharing content and photos to Facebook
- Push notifications
- News, Photos, Maps, Calendars, Events, Web Content, Profiles and Ratings
- Peform actions like post photos, write status updates, vote on topics and check in to places
The API is:
- Location aware
- Has user context
- Accesses data the user is allowed to access
CRM Business Tools
Capture valuable interactions and enable organized follow up and development of prospects using business tools like:
- Contact management
- Email marketing
- Opportunity tracking
- Full-featured help desk
- Project management
Central Management
The key to success with complex solutions is simple, centralized management. ConcourseConnect's Community Management Module (called the Management Console) merges backend data management and system administration into a comprehensive management toolkit. Manage integrated communities, collaboration tools and business tools along with all of the data that powers your ecosystem.
Customization & Integration
ConcourseConnect is built with a flexible, scalable architecture and highly configurable front-end interface. Java Portlets allow for the extension and customization of both the functionality and look and feel of ConcourseConnect, and the platform's appearance can be tailored to match particular branding objectives.
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