Set an image for Centric CRM 4.1 (Stable and Released)

Sign In or Register

Centric CRM 4.1 (Stable and Released)

Core Team
PUBLIC PROFILE

Back to topics

File Submissions

Error creating report

You need to be logged in to post messages

Error creating report

3/26/2007 3:49 PM EDT

Everything works fine except generation of reports. Each report displays "error creating report" with the following in the log:

  • Requested action: Reports
  • Mon Mar 26 20:18:02 CEST 2007

JasperReportUtils-> Checking report: /Library/Tomcat5/webapps/centric/WEB-INF/reports/employees.xml
ParameterList-> siteid=-1
ParameterList-> siteid_where=
ParameterList-> path=null
ParameterList-> TRUE=null
ParameterList-> language=null
ParameterList-> country=null
ParameterList-> CENTRIC_DICTIONARY=null
ParameterList-> SCRIPT_DB_CONNECTION=null
ControllerServlet-> Action Took: 247 ms
> Looking up resource: GenerateReportOK
Resource-> GenerateReportOK
GlobalItemsHook-> Calls: 0
GlobalItemsHook-> Activities: 0
GlobalItemsHook-> Tickets: 0
ReportRunnerJob-> Checking for new reports...
GlobalItemsHook-> Action Plans: 0
GlobalItemsHook-> Tickets: 1
GlobalItemsHook-> Tickets (Unassigned): 0
ControllerServlet-> Resource: /reports/reports_queue_added.jsp
JasperReportUtils-> Checking report: employees.xml
java.lang.NullPointerException
at org.aspcfs.modules.reports.base.ParameterList.setParameters(Unknown Source)
at org.aspcfs.modules.reports.base.QueueCriteriaList.getParameters(Unknown Source)
at org.aspcfs.apps.reportRunner.task.ProcessJasperReports.processReport(Unknown Source)
at org.aspcfs.apps.reportRunner.task.ProcessJasperReports.<init>(Unknown Source)
at org.aspcfs.modules.reports.jobs.ReportRunnerJob.execute(Unknown Source)
at org.quartz.core.JobRunShell.run(JobRunShell.java:195)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:520)

1. 3/27/2007 8:54 AM EDT
Default user photo

By Matt Rajkowski

Concursive Corporation
Product Design

airplane-icon-100x100.png

If you are using the [sites] table, then make sure the language field has a non-null locale... like 'en_US'. If your installation is NOT using the [sites] table, because this is a single instance, then I'm not sure.

2. 3/28/2007 4:13 PM EDT (edited)

The sites table is empty. Probably this is correct because we have only one instance running.
So there must be another explanation. All help is welcome.

2 results found