Centric CRM 4.1 (Stable and Released)

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Assignment

Priority: Scheduled
Assigned To: Kailash Bhoopalam

Ticket # 7

This ticket is open
Severity: Important
Category: Blocker
Entered by: Kailash Bhoopalam 9/20/2006, 5:44 PM
Last modified: Olga Kaptyug 3/21/2007, 9:36 AM

Description

Reported by a community member:
We have noticed that after the upgrade from 3.1, our e-mail notifications for new tickets to the assigned person are no longer working. We are able to send e-mail externally using the mailbox feature so it appears to be isolated to the ticket notifications.

Solution

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Ticket Activity

Date	Event
Kailash Bhoopalam 9/20/2006, 5:44 PM	[ Ticket Opened ]
Kailash Bhoopalam 9/20/2006, 5:44 PM	[ Assigned to Bhoopalam, Kailash ]
Kailash Bhoopalam 9/20/2006, 5:44 PM	[ Priority set to Scheduled ]
Kailash Bhoopalam 9/20/2006, 5:44 PM	[ Severity set to Important ]
Kailash Bhoopalam 11/1/2006, 12:08 AM	[ Reassigned from Bhoopalam, Kailash to Kartautsau, Pavel ]
Pavel Kartautsau 11/1/2006, 5:31 AM	[ Reassigned from Kartautsau, Pavel to Kaptyug, Olga ]
Olga Kaptyug 3/21/2007, 9:36 AM	[ Reassigned from Kaptyug, Olga to Bhoopalam, Kailash ]

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