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Centric CRM 4.1 (Stable and Released)

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Assignment

Priority: Scheduled
Assigned To: Brandon Antone

Ticket # 158

This ticket is open
Severity: Important
Category: Support
Entered by: Celma Ricardo 7/26/2007, 4:19 PM
Last modified: Sam Cocke 8/31/2007, 4:04 PM

Description

I've got the following error after converting a SALES LEAD into ACCOUNT. I cannot find this file 'catalina.sh' Please advice how to resolve this problem?

Apache Tomcat has not been configured to render graphics on this system. The following line needs to be added to Apache Tomcat's bin/catalina.sh:

CATALINA_OPTS=-Djava.awt.headless=true

Server Details:
O/S - Windows XP
DB Server - MS SQL Server 2000 Enterprise
Web Server - Tomcat 5.5

Solution

A solution hasn't been entered

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Ticket Activity

Date Event
Celma Ricardo 7/26/2007, 4:19 PM [ Ticket Opened ]
Celma Ricardo 7/26/2007, 4:19 PM [ Ticket is unassigned ]
Celma Ricardo 7/26/2007, 4:19 PM [ Severity set to Important ]
Sam Cocke 8/31/2007, 4:04 PM [ Assigned to Antone, Brandon ]
Sam Cocke 8/31/2007, 4:04 PM [ Priority changed from unassigned to Scheduled ]
Distribution List
Celma R.