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Centric CRM 4.1 (Stable and Released)

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Assignment

Priority: Immediate
Assigned To: Kailash Bhoopalam

Ticket # 15

This ticket is open
Severity: Important
Category: Usability
Entered by: Scott Palmer 10/2/2006, 2:01 PM
Last modified: Olga Kaptyug 12/4/2006, 8:02 AM

Description

Scheduled Activity with valid contact and date but no description; click [Save]
It gives description missing error but looses its reference to the Contact so it must be rechosen.

Solution

Fixed during 'Account, Contact, and Pipeline Activity Enhancements' task

Fixed by setting contactId to Call object while saving

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Ticket Activity

Date Event
Scott Palmer 10/2/2006, 2:01 PM [ Ticket Opened ]
Scott Palmer 10/2/2006, 2:01 PM [ Ticket is unassigned ]
Scott Palmer 10/2/2006, 2:01 PM [ Priority set to Scheduled ]
Scott Palmer 10/2/2006, 2:01 PM [ Severity set to Normal ]
Matt Rajkowski 10/2/2006, 2:31 PM [ Assigned to Bhoopalam, Kailash ]
Matt Rajkowski 10/2/2006, 2:31 PM Thanks for the feedback, a new feature allows for Account Activities, but this behavior is unintended. Please review.
Kailash Bhoopalam 11/1/2006, 12:05 AM [ Reassigned from Bhoopalam, Kailash to Kartautsau, Pavel ]
Kailash Bhoopalam 11/1/2006, 12:05 AM [ Priority changed from Scheduled to Immediate ]
Kailash Bhoopalam 11/1/2006, 12:05 AM [ Severity changed from Normal to Critical ]
Pavel Kartautsau 11/1/2006, 5:32 AM [ Reassigned from Kartautsau, Pavel to Kaptyug, Olga ]
Olga Kaptyug 11/3/2006, 10:45 AM [ Reassigned from Kaptyug, Olga to Bhoopalam, Kailash ]
Kailash Bhoopalam 11/13/2006, 11:50 AM [ Reassigned from Bhoopalam, Kailash to Kartautsau, Pavel ]
Kailash Bhoopalam 11/13/2006, 11:50 AM [ Severity changed from Critical to Important ]
Kailash Bhoopalam 11/13/2006, 11:50 AM The error has been only partially fixed, because it is trapped at the java script, however, if you enter an invalid date (say just text), the request is made to the server for a server side validation. When the validation error is thrown to the user, the contact that was entered is lost... I guess the solutuion must insure that the object that comes back to the UI after server validation must have the selected contact populated in it.
Pavel Kartautsau 11/28/2006, 4:11 AM [ Reassigned from Kartautsau, Pavel to Kaptyug, Olga ]
Olga Kaptyug 12/4/2006, 8:02 AM [ Reassigned from Kaptyug, Olga to Bhoopalam, Kailash ]
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