Centric CRM 4.1 (Stable and Released)
Core Team
Assignment
Priority:
Scheduled
Assigned To:
unassigned
Ticket # 135
This ticket is open
Severity:
Normal
Category:
Usability
Entered by:
Phil Kessler
3/19/2007, 7:24 PM
Last modified:
Matt Rajkowski
3/27/2007, 9:00 AM
Description
When configuring categories in Help Desk, the Enable button not working. Sub-categories cannot be added to existing categories.
Solution
A solution hasn't been entered
File Attachments
There are no file attachments
Ticket Activity
| Date | Event |
|---|---|
| Phil Kessler 3/19/2007, 7:24 PM | [ Ticket Opened ] |
| Phil Kessler 3/19/2007, 7:24 PM | [ Ticket is unassigned ] |
| Phil Kessler 3/19/2007, 7:24 PM | [ Priority set to Scheduled ] |
| Phil Kessler 3/19/2007, 7:24 PM | [ Severity set to Normal ] |
| Matt Rajkowski 3/27/2007, 9:00 AM | When editing categories, there is a "View" mode which only lets you see the categories, and a "Draft" mode which lets you make changes. If you've tried this, then let us know more details or demo the error to us. |
| Distribution List |
|---|
| Phil K., Matt R. |