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Centric CRM 4.1 (Stable and Released)

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Assignment

Priority: Immediate
Assigned To: Kailash Bhoopalam

Ticket # 120

This ticket is open
Severity: Important
Category: Functionality
Entered by: Kailash Bhoopalam 2/22/2007, 4:38 PM
Last modified: Kailash Bhoopalam 3/9/2007, 12:55 PM

Description

In
Help Desk > View Tickets > Ticket Details > Action Plans > Action Plan Details (troubletickets_actionplan_work_details.jsp)
and in
Accounts > Search Results > Account Details > Tickets > Ticket Details > Action Plans (accounts_tickets_actionplan_work_details.jsp)

The plan details do not appear correctly. The UI is all messed up. The include page (troubletickets_actionplan_work_details_include.jsp) is also used is used in other places too (From home page -> action plans and Account Details -> Action Plans) where it appears correctly, so fix to this must insure that the page works correctly in all places where it is included.

Solution

Fixed/verified/

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Ticket Activity

Date Event
Kailash Bhoopalam 2/22/2007, 4:38 PM [ Ticket Opened ]
Kailash Bhoopalam 2/22/2007, 4:38 PM [ Assigned to Kaptyug, Olga ]
Kailash Bhoopalam 2/22/2007, 4:38 PM [ Priority set to Immediate ]
Kailash Bhoopalam 2/22/2007, 4:38 PM [ Severity set to Important ]
Olga Kaptyug 2/23/2007, 8:33 AM [ Reassigned from Kaptyug, Olga to Vishnevsky, Vadim ]
Vadim Vishnevsky 2/26/2007, 4:37 AM [ Reassigned from Vishnevsky, Vadim to Bhoopalam, Kailash ]
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