Centric CRM 4.1 (Stable and Released)

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Assignment

Priority: Scheduled
Assigned To: Kailash Bhoopalam

Ticket # 103

This ticket is open
Severity: Normal
Category: Usability
Entered by: Kailash Bhoopalam 1/17/2007, 9:44 AM
Last modified: Artem Zakolodkin 1/18/2007, 3:39 AM

Description

If there are several activities that are pending on the same day, the My Home Page takes a very long time to load (if the pending date falls within the interval to display Scheduled Actions in the right side of the page.

The activity pages open up fairly quickly though from accounts and accounts contacts

Solution

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Ticket Activity

Date	Event
Kailash Bhoopalam 1/17/2007, 9:44 AM	[ Ticket Opened ]
Kailash Bhoopalam 1/17/2007, 9:44 AM	[ Assigned to Kaptyug, Olga ]
Kailash Bhoopalam 1/17/2007, 9:44 AM	[ Priority set to Scheduled ]
Kailash Bhoopalam 1/17/2007, 9:44 AM	[ Severity set to Normal ]
Olga Kaptyug 1/18/2007, 2:56 AM	[ Reassigned from Kaptyug, Olga to Zakolodkin, Artem ]
Artem Zakolodkin 1/18/2007, 3:39 AM	[ Reassigned from Zakolodkin, Artem to Bhoopalam, Kailash ]
Artem Zakolodkin 1/18/2007, 3:39 AM	I have created a set of scheduled activities for different accounts, accounts-contacts and contacts using Accounts and Contacts UI. I have made the same actions using right side of My Home Page. But the only deceleration was tied with the increased amount of queries needed to show pending activities. Perhaps the huge amount of the activities could be reason of the drastic decrease of speed. Please describe the sequence step by step leading to the problem described before.

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