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Team Elements for software companies

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Team Elements for software companies

7/5/2007 1:40 PM EDT
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By Ryan de Laplante

Hi,

I think it would be great if a few extra features could be added to Team Elements for software development companies that would make it comparable to the following products: CodeBeamer, CollabNet Enterprise Edition, SourceForge and GForge. I think all of those products have extremely heavy price tags. ($20K or more for small companies + their customers) Team Elements is so close to being one of these kinds of products. I think it is missing only a few features:

- The ability to create custom ticket queries. Let the user define the query, choose which columns, sorting, etc... then save the queries. Enable the query to be shared so others can run them. Example queries might be "All tasks assigned to me", "All defects assigned to me", "All tickets that require feedback", "All tickets waiting to be tested", etc... This would also be very useful in your help desk.

- Managed subversion. When you create a project in Team Elements, have the ability to have it automatically create a subversion repository for the project. As you managed user roles and permissions, make sure Subversion finds out about these changes so that it can enforce security too.

- Repository browser and diff viewer. SVN Kit might be helpful? http://svnkit.com/

- To be really fancy (but not necessary) - continuous integration like Hudson and CruiseControl. CodeBeamer seems to have built their own continuous integration features.

Does Centric CRM have Team Elements built into it? If yes, and you add these features, then Centric CRM is the only major product software companies needed. Customers can log in and participate in the discussion formums, wiki, create and browse help desk issues, browse requirement and defect tickets that they are allowed to see, etc...

Ryan

1. 7/5/2007 3:56 PM EDT (edited)
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By Brandon Antone

Ryan,

We greatly appreciate your suggestions for Centric Team Elements and plan to develop the product alongside the community (e.g. on this forum as well as Sourceforge) and internally. Currently Centric Team Elements is not built into Centric CRM but can become easily integrated into it. In fact, this forum, which contains, a wiki, timesheet, among other things is a version of Centric Team Elements we have been working on and developing.

Just to let you know there will be two versions of Centric Team Elements, the Community Version and the Enterprise Version. Centric Team Elements is under the OSL Licensing and support is offered through a paid Enterprise Version subscription.

Brandon Antone
Sales Engineer
Centric CRM

2. 7/5/2007 5:01 PM EDT
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By Ryan de Laplante

Thanks. I was suggesting that it would be good to have all of this (including the changes I recommended) in Centric CRM so that we don't have duplicate data. Create your accounts and contacts once, then grant access to specific project artifacts in the portal.

Team Elements, like other products (CodeBeamer and CollabNet EE), has feature overlap with Centric CRM. It's difficult to decide if customers should log into Centric CRM for project news, forums, etc... or if they should log into Team Elements/CodeBeamer/CollabNet for those features. Do they use the portal and help desk in Centric CRM, but access other things is a separate system?

Thanks,
Ryan

3. 7/6/2007 9:08 AM EDT
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By Brandon Antone

That is the plan in the Centric Team Elements roadmap to have it integrate more easily, like you mentioned, within Centric CRM.

4. 7/13/2007 11:32 AM EDT
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By Ryan de Laplante

Regarding the integration with Centric CRM, do you mean building Team Elements into Centric CRM or providing an interface for the two systems to communicate with each other?

I am a bit confused by the projects tab in Centric CRM. It looks like it is a built in version of Team Elements (but an older version). If we had to install Team Elements separately, would we turn off the projects tab in Centric CRM?

Thanks,
Ryan

5. 7/13/2007 11:09 PM EDT
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By Matt Rajkowski

Concursive Corporation
Product Design

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Thanks for the tip on http://svnkit.com/... Now that Team Elements is an OSI approved licensed, the license for svnkit allows for inclusion.

"The TMate open source license permits you to use SVNKit at no charge under the condition that if you use the software in an application you redistribute, the complete source code for your application must be available and freely redistributable under reasonable conditions."

So, if anyone is interested in adding a "Subversion" tab to Team Elements, this sounds like it would be extremely useful and comparable!

From our standpoint, it would be nice for a community member to start the work on this by sharing a development plan and beginning the work. We'll assist as best we can but would not normally take this on ourselves until a later release.

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