System Requirements
Server software and hardware requirements.
Software
Concourse Suite works on a number of platforms. This means that you can choose what works best for your organization.
Operating Systems |
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Database Servers | |
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7.4 - 8.2.4 | |
2000-2005 | |
Preliminary support in source version only | |
8.2 - 9 | |
1.5 - 2 | |
10g | |
5.0 |
PostgreSQL is the Centric CRM developer's reference database.
Application Server + Sun Java VM | |
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Preliminary support in source version only | |
IBM WebSphere-CE 1.0 + Included IBM JDK | |
Apache Tomcat is the Centric CRM developer's reference web application server.
When choosing a database consider cost, platform and ease of installation.
- Cost: PostgreSQL, MS SQL Express and One$DB are free to use; MSQL and Daffodil DB have a fee.
- Support: Each database appears to be well supported.
- Platform: PostgreSQL runs on Linux, Mac OSX, Windows and Sun OS; MSQL runs on Windows only; Daffodil DB/One$DB run on any Java supported operating system.
- Ease of Installation: PostgreSQL and MS SQL Express can be downloaded from the internet and must be installed separately; MS SQL Server must be purchased and installed separately; One$DB is included with Centric CRM and does not require installation; Daffodil DB must be purchased and is also included with Centric CRM Enterprise.
Server Integration | |
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SMTP Server | Allows Centric CRM to send email |
Fax Server | Allows Centric CRM to send faxes using HylaFAX |
XMPP Server | Allows Centric CRM to send instant messages to users, Wildfire is recommended |
Asterisk Server | Allows Centric CRM to integrate with incoming and outgoing calls using Asterisk |
LDAP Server | Allows Centric CRM to validate user access |
Libraries used by Centric CRM | |
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Apache Software License | |
Apache Software License | |
Sun Public License | |
Bouncy Castle Open Source License | |
LGPL | |
LGPL | |
BSD style | |
HTTPMultiPartParser | iSavvix Public License |
LGPL | |
LGPL | |
Apache Software License | |
LGPL | |
Sun License | |
Sun License | |
LGPL | |
LGPL | |
LGPL | |
LGPL | |
Apache Software License | |
Apache Software License | |
Apache style | |
Oracle JDBC Driver | Oracle Technology Network Development and Distribution License |
BSD | |
Apache Software License | |
BSD | |
Apache 2.0 license | |
Apache Software License | |
Centric Public License | |
LGPL | |
TMExtractors | Apache style |
Apache Software License | |
Ximian Icons | LGPL |
Creative Commons Attribution 2.0 license |
Hardware
Dual processors or 2 cores (of any size) are recommended, as Centric CRM makes use of multi-threaded Java operations.
Concourse Suite is lightweight. Any server you can buy today is generally more than you’ll need. However, configure it based on the needs of your organization. If you will be supporting many simultaneous users, configure more and faster CPUs and more memory. If 100% uptime is required, a second spare server is recommended. If your organization plans to save lots of documents, increase the drive space. A single server can be used for the web server, database server, and mail server.
A sensible server for real use might be:
A single dual core processor
2GB RAM
Disk to suit the purpose. Internally, we use 4 x 250GB SATA 2 configured as 750GB of RAID 5.
This configuration is enough for all but the most serious application and will serve over 1000 users.
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