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Ticket # 54

This ticket is open
Severity: Normal
Category: Usability (feature works, but awkward)
Entered by: Bozhan Bozhkov 2/4/2011, 4:57 AM
Last modified: Bozhan Bozhkov 2/9/2011, 10:07 AM

Description

Problem with Asterisk Integration

Hi all
We installed for testing ConcourseSuite CRM 6.0 (2010-06-14)
Asterisk Integration takes a great interest for us.
We have succeeded to make calls from Concourse, but the feature "Monitor inbound calls" does not work.
TomCat casts Java exceptions like:

[INFO] net.sf.asterisk.manager.impl.EventBuilderImpl - No event class registered for event type 'varset', attributes: {uniqueid=1296813221.18, event=VarSet, privilege=dialplan,all, value=sip:103@192.168.1.52, variable=SIPURI, channel=SIP/103-0000000e}

[ERROR] net.sf.asterisk.manager.impl.EventBuilderImpl - Unable to set property 'channelstate' on class net.sf.asterisk.manager.event.NewStateEvent: no setter
[ERROR] net.sf.asterisk.manager.impl.EventBuilderImpl - Unable to set property 'calleridnum' on class net.sf.asterisk.manager.event.NewStateEvent: no setter
[ERROR] net.sf.asterisk.manager.impl.EventBuilderImpl - Unable to set property 'channelstatedesc' on class net.sf.asterisk.manager.event.NewStateEvent: no setter
[INFO] net.sf.asterisk.manager.impl.EventBuilderImpl - No event class registered for event type 'varset', attributes: {uniqueid=1296813221.18, event=VarSet, privilege=dialplan,all, value=1, variable=MACRO_DEPTH, channel=SIP/103-0000000e}
[INFO] net.sf.asterisk.manager.impl.EventBuilderImpl - No event class registered for event type 'varset', attributes: {uniqueid=1296813221.18, event=VarSet, privilege=dialplan,all, value=100, variable=MACRO_EXTEN, channel=SIP/103-0000000e}

It likes like some module is missing.
Or we have made wrong configuration?

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Ticket Activity

Date	Event
Bozhan Bozhkov 2/4/2011, 4:57 AM	[ Ticket Opened ]
Bozhan Bozhkov 2/4/2011, 4:57 AM	[ Ticket is unassigned ]
Bozhan Bozhkov 2/4/2011, 4:57 AM	[ Severity set to Normal ]
Bozhan Bozhkov 2/8/2011, 10:18 AM	I switched to older version of Astersik (1.4) and this reduced the number of exceptions in catalina.out, but I realised there are exceptions in wsrp4j-proxyportlet.xxxx.log: eb 8, 2010 3:11:54 PM org.apache.catalina.core.ApplicationContext log SEVERE: StandardWrapper.Throwable java.lang.NullPointerException at org.apache.pluto.core.PortletServlet.init(PortletServlet.java:106) at javax.servlet.GenericServlet.init(GenericServlet.java:212) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173) at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993) at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4149) at org.apache.catalina.core.StandardContext.start(StandardContext.java:4458) at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526) at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:987) at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:909) at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:495) at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1206) at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:314) at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardHost.start(StandardHost.java:722) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045) at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443) at org.apache.catalina.core.StandardService.start(StandardService.java:516) at org.apache.catalina.core.StandardServer.start(StandardServer.java:710) at org.apache.catalina.startup.Catalina.start(Catalina.java:583) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:288) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413) Feb 8, 2010 3:11:54 PM org.apache.catalina.core.StandardContext loadOnStartup SEVERE: Servlet /crm threw load() exception java.lang.NullPointerException at org.apache.pluto.core.PortletServlet.init(PortletServlet.java:106) at javax.servlet.GenericServlet.init(GenericServlet.java:212) at org.apache.catalina.core.StandardWrapper.loadServlet(StandardWrapper.java:1173) at org.apache.catalina.core.StandardWrapper.load(StandardWrapper.java:993) at org.apache.catalina.core.StandardContext.loadOnStartup(StandardContext.java:4149) at org.apache.catalina.core.StandardContext.start(StandardContext.java:4458) at org.apache.catalina.core.ContainerBase.addChildInternal(ContainerBase.java:791) at org.apache.catalina.core.ContainerBase.addChild(ContainerBase.java:771) at org.apache.catalina.core.StandardHost.addChild(StandardHost.java:526) at org.apache.catalina.startup.HostConfig.deployDirectory(HostConfig.java:987) at org.apache.catalina.startup.HostConfig.deployDirectories(HostConfig.java:909) at org.apache.catalina.startup.HostConfig.deployApps(HostConfig.java:495) at org.apache.catalina.startup.HostConfig.start(HostConfig.java:1206) at org.apache.catalina.startup.HostConfig.lifecycleEvent(HostConfig.java:314) at org.apache.catalina.util.LifecycleSupport.fireLifecycleEvent(LifecycleSupport.java:119) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1053) at org.apache.catalina.core.StandardHost.start(StandardHost.java:722) at org.apache.catalina.core.ContainerBase.start(ContainerBase.java:1045) at org.apache.catalina.core.StandardEngine.start(StandardEngine.java:443) at org.apache.catalina.core.StandardService.start(StandardService.java:516) at org.apache.catalina.core.StandardServer.start(StandardServer.java:710) at org.apache.catalina.startup.Catalina.start(Catalina.java:583) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25) at java.lang.reflect.Method.invoke(Method.java:597) at org.apache.catalina.startup.Bootstrap.start(Bootstrap.java:288) at org.apache.catalina.startup.Bootstrap.main(Bootstrap.java:413) Feb 8, 2010 3:11:54 PM org.apache.catalina.core.ApplicationContext log INFO: Webdav: DefaultServlet.init: input buffer size=2048, output buffer size=2048 Probably this causes the problem.
Bozhan Bozhkov 2/9/2011, 10:05 AM	Or the problem is in the 2 remaining exceptions in catalina.out: [ERROR] net.sf.asterisk.manager.impl.EventBuilderImpl - Unable to set property 'calleridnum' on class net.sf.asterisk.manager.event.NewChannelEvent: no setter [ERROR] net.sf.asterisk.manager.impl.EventBuilderImpl - Unable to set property 'calleridnum' on class net.sf.asterisk.manager.event.NewChannelEvent: no setter 1Help 2UnWrap 3Quit 4Hex 5Line 6RxSrch 7Search 8Raw 9Unform 10Quit
Bozhan Bozhkov 2/9/2011, 10:07 AM	Sorry, the last row 1Help 2UnWrap 3Quit 4Hex 5Line 6RxSrch 7Search 8Raw 9Unform 10Quit I've copied by mistake.

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Bozhan B.