Assignment
Priority:
Assigned To:
unassigned
Ticket # 41
This ticket is open
Severity:
Important
Category:
ConcourseSuite 5.0 Community
Entered by:
T Twan
3/21/2008, 4:42 AM
Last modified:
tom feltman
4/3/2008, 1:24 PM
Description
How long does it take to get a license by email.
Because i've try serval email adres and still didn't recieve a license.
Solution
A solution hasn't been entered
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Ticket Activity
Date | Event |
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T Twan 3/21/2008, 4:42 AM | [ Ticket Opened ] |
T Twan 3/21/2008, 4:42 AM | [ Ticket is unassigned ] |
T Twan 3/21/2008, 4:42 AM | [ Severity set to Important ] |
tom feltman 4/3/2008, 1:24 PM | You should receive the license within minutes. A while back we moved some of our servers and their IP addresses changed. As soon as that occurred some spam filtering services mark our mail server as using a dynamic IP and started blocking our sent mail. We have worked with many of these services to correct the issue. You can try setting up a google or hotmail account and see if you have any success using one of those accounts as the address for us to send the license to. |
Distribution List |
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T T. |