ConcourseSuite Community Edition
Core Team
Assignment
Priority:
Scheduled
Assigned To:
unassigned
Ticket # 39
This ticket is open
Severity:
Normal
Category:
ConcourseSuite 5.0 Enterprise
Blocker (prevents feature)
Entered by:
Brian Matthews
2/12/2008, 7:47 PM
Last modified:
tom feltman
2/14/2008, 1:36 PM
Description
Help Desk module.
Associating additional emails to a ticket does not work with Safari.
When selecting "Associate With Ticket" the window comes up with the available tickets. When the ticket is selected and "done" is selected, the email is not added to the ticket.
Feature works correctly with firefox
Solution
A solution hasn't been entered
File Attachments
There are no file attachments
Ticket Activity
| Date | Event |
|---|---|
| Brian Matthews 2/12/2008, 7:47 PM | [ Ticket Opened ] |
| Brian Matthews 2/12/2008, 7:47 PM | [ Ticket is unassigned ] |
| Brian Matthews 2/12/2008, 7:47 PM | [ Severity set to Normal ] |
| tom feltman 2/14/2008, 1:36 PM | [ Priority changed from unassigned to Scheduled ] |
| tom feltman 2/14/2008, 1:36 PM | This issue has been reproduced and is assigned for resolution in a future release - issue 1034. |
| Distribution List |
|---|
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