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Assignment

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Assigned To: unassigned

Ticket # 34

This ticket is open
Severity: Important
Category: Blocker (prevents feature)
Entered by: Jol Blazey 2/6/2008, 6:40 PM
Last modified: Jol Blazey 2/6/2008, 6:40 PM

Description

approx revision 25233

after you save a Help Desk Ticket, "The included page caused a problem." the page is blank appart from this message and the top navigation. This means all help desk functions cannot be used.

also if you go to view the new saved Ticket you get the same message.

There is also a similar error page when performing some actions on the Accounts / Contacts pages. I don't have a record of these.

Solution

A solution hasn't been entered

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Ticket Activity

Date Event
Jol Blazey 2/6/2008, 6:40 PM [ Ticket Opened ]
Jol Blazey 2/6/2008, 6:40 PM [ Ticket is unassigned ]
Jol Blazey 2/6/2008, 6:40 PM [ Severity set to Important ]
Distribution List
Jol B.