ConcourseSuite Community Edition
Core Team
Assignment
Priority:
Scheduled
Assigned To:
unassigned
Ticket # 27
This ticket is open
Severity:
Important
Category:
Outlook Plug-in
Blocker (prevents feature)
Entered by:
Pierre De Schryver
1/23/2008, 7:56 PM
Last modified:
Pierre De Schryver
1/24/2008, 4:21 PM
Attachments:
1 file(s)
Description
For all messages that I checked for Sync I found an error like below into the ConcourseSuite.log (Set logging to 4):
</messageText><replyTo>Eric.Dhondt@imelda.be</replyTo>
<enabled>true</enabled><accessType>1</accessType>
<enteredBy>1</enteredBy><modifiedBy>1</modifiedBy>
</message><contactMessage action="insert"><messageId>
$C{message.id}</messageId><receivedDate>2008-01-24 01:38:33</receivedDate><receivedFrom>42</receivedFrom>
<receivedBy>1</receivedBy></contactMessage></transaction>
24 Jan 2008 [DEBUG] Sending request to server (http://www.nga.be:8080/centric/ProcessPacket.do).
24 Jan 2008 [DEBUG] Server response: <?xml version="1.0" encoding="UTF-8"?><aspcfs><response id="6"><status>1</status><errorText>Transaction failed</errorText></response></aspcfs>
As attached file you can find a snapshot of the Concourse Suite Sync Window.
Solution
A solution hasn't been entered
File Attachments
Ticket Activity
| Date | Event |
|---|---|
| Pierre De Schryver 1/23/2008, 7:56 PM | [ Ticket Opened ] |
| Pierre De Schryver 1/23/2008, 7:56 PM | [ Ticket is unassigned ] |
| Pierre De Schryver 1/23/2008, 7:56 PM | [ Severity set to Important ] |
| tom feltman 1/24/2008, 12:01 PM | [ Priority changed from unassigned to Scheduled ] |
| tom feltman 1/24/2008, 12:01 PM |
Are you able to individually sync the messages? To do this you select a message by right clicking it and then using the sync in the drop down menu. BTW - for recurring appointments, or appointments that span multiple days, only the first occurrence of the appointment can be synced to the centric calendar. Sync'ing other occurrences will fail. |
| Pierre De Schryver 1/24/2008, 4:21 PM |
I tried as you asked, but still I receive an error: </messageText><replyTo>Stijn.Delen@imelda.be</replyTo><enabled>true</enabled><accessType>1</accessType><enteredBy>1</enteredBy><modifiedBy>1</modifiedBy></message><contactMessage action="insert"><messageId>$C{message.id}</messageId><receivedDate>2008-01-24 22:15:02</receivedDate><receivedFrom>83</receivedFrom><receivedBy>1</receivedBy></contactMessage></transaction> 24 Jan 2008 [DEBUG] Sending request to server (http://www.nga.be:8080/centric/ProcessPacket.do). 24 Jan 2008 [DEBUG] Server response: <?xml version="1.0" encoding="UTF-8"?><aspcfs><response id="15"><status>1</status><errorText>Transaction failed</errorText></response></aspcfs> 24 Jan 2008 [DEBUG] Error adding Received Email to Concourse Suite ERROR#1 DETAILS:Transaction failed |
| Distribution List |
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| Pierre D. |