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Social Technology and Business Process Reengineering 2.0
Posted by Joe Antle on March 25, 2010, 3:50 PM EDT
The Internet provided new ways to display information and streamline public information access and distribution. While not called "business process redesign" per se, the potential to radically improve internal, external and collaborative and interactive use of information to drive out costs, improve quality, enhance stakeholder relationships and reinvent cumbersome, yet critical processes should be a huge area of interest among forward-thinking leaders sooner than later.
