Makes sense... in the workflow.xml the notification.to parameter is commented out, or set to false, so it doesn't get loaded in.

Yes, using the ant script in the source code version to insert and delete workflows in the binary version will work.

I think we're going to add a workflow file upload so that a new workflow gets installed and activated using a browser. That would make updating these easier.

Using the workflow script to insert into the binary version actually didn't work at all.

It gives me an error: Invalid column name "id"

It gives the invalid column name when trying to run:

ant install.deleteprefs

I'll give this a try and post a follow-up. What version of Centric CRM are you using?

As this isn't the ideal solution, I'll see if we can get a "workflow upload" feature in the next release.

This feature would certainly promote sharing of workflow processes.

I'm using 3.01...I think that's the latest. Sorry it's taken me awhile to get back to you on this.

Thanks,

Thanks, I'm curious if there are any differences in the binary or source versions.

However, we are just finishing up on a web-based utility, available from Centric CRM's Admin configuration page, that will allow you to upload workflow.xml files directly into Centric CRM. This will be available in Centric CRM v3.1 and supports both object events and scheduled events.

Wonderful! :) But....what do I do in the meantime :D

I actually tried to compile the source myself, but it will not compile on my Windows 2003 server. Some error about the Jasper Reports when it gets to compiling them.

I'll have to post those tomorrow...it's late.

Hi!

Is this issue solved?

I am currently testing the workflow capabilities, and first I wanted to have unassigned tickets sent to mail address.

I've set both

notification.to
notification.host

parameters and can see the log screen as it generates report, BUT

mail cannot be sent because of: javax.mail.MessagingException error.

Following is excerpt from log:

.....

• This is an automated message **

ComponentContext-> notification.host: mail.amphinicy.hr
Notification-> To: vladimir.semencic@amphinicy.hr
Send error: javax.mail.MessagingException: 501 Syntax: HELO hostname
<br><br>
ReportBuilder Error: Report could not be sent
javax.mail.MessagingException: 501 Syntax: HELO hostname

true
WorkflowManager-> saveAnchors: dhv.report.ticketList.overdue
ComponentContext-> process.nextAnchor: 2006-08-31 11:30:56.064
ComponentContext-> process.lastAnchor: 2006-08-31 11:30:55.064
WorkflowManager-> Business Process End

In EMailDigestUtil.java this code looks suspicious to me:

String host = context.getParameter(SendUserNotification.HOST);
if (host != null && !"".equals(host))
thisNotification.setHost(host);
} else
thisNotification.setHost(context.getParameter("MAILSERVER"));
}

Why is it used SendUserNotification.HOST variable and only context.getParameter("MAILSERVER") to set the host?

If I must I will recompile the code and test it but would like to have your opinion if I am doing something wrong.

v.

I would appreciate a comment on this. I see Madelaine has also posted a question about it but without answer. Is this feature working as expected?

Thank you.

v.