ConcourseSuite Support

Support
Corporate
PUBLIC PROFILE

Back to topics

Discuss Reports and Report Writing

Writing a custom report

You need to be logged in to post messages

Writing a custom report

5/15/2005 10:33 PM EDT

The reports that ship with Centric CRM don't fulfill the needs we have as an organisation, so we'd like to write our own (or even just tweak the existing ones). I've read about the Report Writer, but can't find it anywhere in my installation of Centric. Can someone please tell me where it is?

Thanks,

Aidan

1. 5/16/2005 11:34 PM EDT

Aidan,

Centric CRM ships with JasperReports library which is also freely available at
http://jasperreports.sourceforge.net/

If you have downloaded the source version of Centric CRM, then you should have the report xml files under src/jasper_reports directory. You can modify the reports using any available jasper reports editor. The reports that ship with Centric are tightly integrated with the application itself. You should be able to modify the reports and view the results when you deploy the application.

But if you wish to write your own reports, then you might need to understand how reports are integrated with Centric. A quick starting point would be the documentation available on the Centric website under the 'Order' page. There is a very well documented tutorial to get you started with writing your own custom jasper reports.

Hope this information helps!

-Ananth

2. 7/5/2005 5:09 AM EDT (edited)

Hello Ananth. Is the Report Writer suitable for non-technical people? i.e. could we make it available to Sales teams to write their own reports or would they need a trained Report Writer to create the reports for them?

3. 7/5/2005 1:23 PM EDT

I'll take a shot at this; it will take more of a technical peron -- i.e., someone familiar with writing reports from a tool like Crystal -- but not necessarily a programmer to "create" a report. To "run" a report almost any user can do that from Centric CRM. To run a report you choose it, define variables/parameters if there are any, then hit "go".

4. 2/7/2007 4:53 AM EST

Did anybody develop custom JasperReports with Charts? It seems that CentricCRM bild-in JasperReports lib (jasperreports-1.0.2.jar) doesn't support graphic charts.
Thanks.

5. 2/7/2007 3:08 PM EST

if the provided jasper lib isn't supporting graphs, you can replace it with a new one (the 1.3.0 is out from december 22), can't you?

6. 2/7/2007 7:25 PM EST
Default user photo

By Matt Rajkowski

Concursive Corporation
Product Design

airplane-icon-100x100.png

The included jasperreports does support graphs, but for some reason not through centric crm. Maybe there is something missing that is required. For example, I have a simple report that I generated in iReport, but cannot get it to generate through centric. Looking at the source of both applications, both appear to do the same exact thing.

If you make any progress in getting this to work, please let us know!

7. 2/8/2007 11:15 AM EST

Claudio Tranchina wrote:
if the provided jasper lib isn't supporting graphs, you can replace it with a new one (the 1.3.0 is out from december 22), can't you?


I also hoped so, but it provoked the problem:

Apache Tomcat has not been configured to render graphics on this system. The following line needs to be added to Apache Tomcat's bin/catalina.sh:
CATALINA_OPTS=-Djava.awt.headless=true

This problem viewed here http://www.centriccrm.com/ProjectManagementIssues.do?command=Details&pid=56&iid=400&cid=45&resetList=true
But it wasn't resolved.

8. 2/10/2007 10:57 AM EST

this is addressing the problem towards Tomcat... what about your confiuration (tomcat version/java version/os version)?

8 results found