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Can't Log on First Time

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Can't Log on First Time

10/31/2009 5:17 AM EDT
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By Mike Hannibal

I have installed Concourse Suite on Mac OS X and got it running OK. However when I try to log in at the end of the install process it takes my username and password, refreshes the page, removes my password does not log me in and does not offer an on-page error.

I have completely installed from scratch twice and this has happened both times.

The console shows:

31/10/09 8:06:14 PM login[325] USER_PROCESS: 325 ttys000
31/10/09 8:06:21 PM kernel jnl: disk1s1: flushing fs disk buffer returned 0x5
31/10/09 8:06:21 PM kernel jnl: disk1s2: flushing fs disk buffer returned 0x5
31/10/09 8:07:35 PM login[325] DEAD_PROCESS: 325 ttys000
31/10/09 8:07:52 PM com.apple.WebKit.PluginAgent[337] Debugger() was called!
31/10/09 8:09:59 PM com.pla.xdocs[68] AuthenticationClassesLookupList-->Added default login tools to lookuplist...
31/10/09 8:09:59 PM com.pla.xdocs[68] org.postgresql.util.PSQLException: ERROR: value too long for type character varying(30)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.postgresql.core.v3.QueryExecutorImpl.receiveErrorResponse(QueryExecutorImpl.java:1548)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.postgresql.core.v3.QueryExecutorImpl.processResults(QueryExecutorImpl.java:1316)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.postgresql.core.v3.QueryExecutorImpl.execute(QueryExecutorImpl.java:191)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.postgresql.jdbc2.AbstractJdbc2Statement.execute(AbstractJdbc2Statement.java:452)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.postgresql.jdbc2.AbstractJdbc2Statement.executeWithFlags(AbstractJdbc2Statement.java:351)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.postgresql.jdbc2.AbstractJdbc2Statement.executeUpdate(AbstractJdbc2Statement.java:305)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.aspcfs.modules.admin.base.User.updateLogin(User.java:2445)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.aspcfs.modules.login.actions.LoginAuthenticator.populateUserBean(LoginAuthenticator.java:369)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.aspcfs.modules.login.actions.LoginAuthenticator.userInitialization(LoginAuthenticator.java:218)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.aspcfs.modules.login.actions.LoginAuthenticator.executeCommandAuthenticateLogin(LoginAuthenticator.java:100)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.aspcfs.modules.login.actions.Login.executeCommandLogin(Login.java:64)
31/10/09 8:09:59 PM com.pla.xdocs[68] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
31/10/09 8:09:59 PM com.pla.xdocs[68] at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
31/10/09 8:09:59 PM com.pla.xdocs[68] at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
31/10/09 8:09:59 PM com.pla.xdocs[68] at java.lang.reflect.Method.invoke(Method.java:597)
31/10/09 8:09:59 PM com.pla.xdocs[68] at com.darkhorseventures.framework.servlets.ControllerServlet.service(ControllerServlet.java:548)
31/10/09 8:09:59 PM com.pla.xdocs[68] at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:237)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:157)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:214)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardContextValve.invokeInternal(StandardContextValve.java:198)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:152)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:118)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:102)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValveContext.java:104)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.java:520)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:160)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:799)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.processConnection(Http11Protocol.java:705)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.tomcat.util.net.TcpWorkerThread.runIt(PoolTcpEndpoint.java:577)
31/10/09 8:09:59 PM com.pla.xdocs[68] at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:683)
31/10/09 8:09:59 PM com.pla.xdocs[68] at java.lang.Thread.run(Thread.java:637)
31/10/09 8:09:59 PM com.pla.xdocs[68] AuthenticationClassesLookupList-->Added default login tools to lookuplist...

Any suggestions would be gratefully received.

1. 10/31/2009 7:59 AM EDT
Default user photo

By Matt Rajkowski

Concursive Corporation
Product Design

airplane-icon-100x100.png

What is happening is Mac OSX is using ipv6 to store the ip address of the user logging in, then failing because the field is configured for ipv4. We've fixed this for the next release.

A couple database fields need to be increased to capture the data. Issue the following commands to PostgreSQL using its tools:

ALTER TABLE access DROP COLUMN last_ip;
ALTER TABLE access ADD last_ip VARCHAR(40);

ALTER TABLE access_log DROP COLUMN ip;
ALTER TABLE access_log ADD ip VARCHAR(40);

ALTER TABLE sync_log DROP COLUMN ip;
ALTER TABLE sync_log ADD ip VARCHAR(40);

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