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Error Downloading Document

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Error Downloading Document

2/14/2008 9:51 AM EST (edited)

Migrate v4.0 to v4.1 but the documents are not downloading.

When I add a new document is displayed and downloading well.

What happened with the documents already existed?

1. 2/14/2008 4:33 PM EST

Hi, this is a bug that was introduced in 4.1, and fixed in 5.0. All of your documents are still in your fileLibrary folder, but the application is unable to locate them in 4.1.

Continuing to upgrade is the best option. You can verify the files still exist by checking the project_files table.

SELECT filename
FROM project_files
WHERE client_filename = 'docname.txt'

Documents are stored using the following convention:
fileLibraryPath\documents\YYYY\MMDD\filename.
The year is the first 4 digits of the filename and the month day are the 4 after that. So in the following:

filename from project_files
20070813114215234-15

would be found at
C:\Concourse\fileLibrary\documents\2007\0813\20070813114215234-15

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