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Error creating report

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Error creating report

11/28/2005 10:02 AM EST

By Lucian Buga

Hello everybody,

I have Centric CRM 3.1 installed from source, running on the following environment:

PostgreSQL-8.0.3
Server version: Apache Tomcat/5.5
Server number: 5.5.0.0
OS Name: Linux
OS Version: 2.6.9-1.667
Architecture: i386
JVM Version: 1.5.0_04-b05
JVM Vendor: Sun Microsystems Inc.

Everything works fine, except report creation (builtin reports).
Report queue sais "Error creating report" in the status field, and Tomcat log reads:

java.lang.NullPointerException
at org.aspcfs.modules.reports.base.ParameterList.setParameters(Unknown Source)
at org.aspcfs.modules.reports.base.QueueCriteriaList.getParameters(Unknown Source)
at org.aspcfs.apps.reportRunner.task.ProcessJasperReports.processReport(Unknown Source)
at org.aspcfs.apps.reportRunner.task.ProcessJasperReports.<init>(Unknown Source)
at org.aspcfs.modules.reports.jobs.ReportRunnerJob.execute(Unknown Source)
at org.quartz.core.JobRunShell.run(JobRunShell.java:191)
at org.quartz.simpl.SimpleThreadPool$WorkerThread.run(SimpleThreadPool.java:516)

Thanks,
Lucian

1. 12/14/2005 3:58 AM EST

By Lucian Buga

Has anyone had similar problems?
Any ideas on might be the cause?

I've tried everything from recompiling Centric to changing Tomcat paramenters, but nothing seems to do the trick.

Thanks.

2. 12/14/2005 9:53 AM EST

By Ananth Balasubramanyam

Lucian,

I have centric3.1 installed on my system with the following system:

OS: Mac OSX 10.4.3
PostgreSQL 8.0.0
Tomcat 5.0
java version "1.4.2_09"
Java(TM) 2 Runtime Environment, Standard Edition (build 1.4.2_09-232)
Java HotSpot(TM) Client VM (build 1.4.2-54, mixed mode)

Reports work fine with the above set of softwares! Not sure if it is to do with your set of configuration.

May be someone with a similar set of softwares can throw more light on this issue!

-Ananth

3. 12/14/2005 9:58 AM EST

By Ananth Balasubramanyam

Just a thought. Does your centric/WEB-INF/reports have all compiled report (*.jasper) files?

4. 12/15/2005 3:17 AM EST

By Lucian Buga

Ananth,

All *.jasper files are in WEB-INF/reports/

5. 12/15/2005 8:59 AM EST

By Lucian Buga

Found the solution.

In $CATALINA_HOME/conf/server.xml, changed xmlNamespaceAware from "false" to "true" for the default virtual host.

Deleted $CATALINA_HOME/.java/ and restarted Tomcat.

Centric prompted for configuration again.
Report creation works now.

5 results found