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ConcourseConnect1.03 install error

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ConcourseConnect1.03 install error

11/24/2009 4:24 AM EST
Default user photo

By Jet Tang

I got error on Step 5 when deploy ConcourseConnect although I finished fill in all the required textboxes.

Create the administrator account
An error occurred while trying to verify the account, the following error was provided: null

tomcat log

[ERROR] com.concursive.commons.db.ConnectionPool - makeNewConnection
java.lang.NullPointerException
at java.lang.Class.forName0(Native Method)
at java.lang.Class.forName(Class.java:169)
at com.concursive.commons.db.ConnectionPool.makeNewConnection(Unknown So
urce)
at com.concursive.commons.db.ConnectionPool.run(Unknown Source)
at java.lang.Thread.run(Thread.java:619)
java.lang.NullPointerException
at com.concursive.connect.web.modules.login.utils.UserUtils.addUserProfi
le(Unknown Source)
at com.concursive.connect.web.modules.login.dao.User.insert(Unknown Sour
ce)
at com.concursive.connect.web.modules.setup.utils.SetupUtils.insertDefau
ltAdmin(Unknown Source)
at com.concursive.connect.web.modules.setup.actions.Setup.executeCommand
SaveAdmin(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.
java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAcces
sorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.concursive.commons.web.mvc.servlets.ControllerServlet.service(Unk
nown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperV
alve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextV
alve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.j
ava:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.j
ava:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineVal
ve.java:109)

Rgs

1. 11/24/2009 4:33 AM EST
Default user photo

By Jet Tang

OS winXP
Java JDK1.6.0_14
Tomcat 1.0.20
Postgres 8.4.1
Mail server james 2.3.2

2. 11/24/2009 1:00 PM EST
Default user photo

By Matt Rajkowski

Concursive Corporation
Product Design

airplane-icon-100x100.png

I think this has to do with the directory permissions from the first step. I ran through the process and used a directory that the Tomcat user did not have access to, and sure enough, the application said the directory was created but in the end, it wasn't until the admin step when this was given an error.

The next release will have a proper error message on step 1.

3. 11/24/2009 10:12 PM EST
Default user photo

By Jet Tang

Thanks Matt.

As you said,the issure is resolved.

And I have question, when international.exp Chinese,Janpanese etc.

4. 11/25/2009 4:16 PM EST
Default user photo

By Mike Haley

My error seems a bit different than file system access (after the first step it was able to add some subdirectories to my files folder)

java.lang.NullPointerException
at com.concursive.connect.web.modules.login.utils.UserUtils.addUserProfile(Unknown Source)
at com.concursive.connect.web.modules.login.dao.User.insert(Unknown Source)
at com.concursive.connect.web.modules.setup.utils.SetupUtils.insertDefaultAdmin(Unknown Source)
at com.concursive.connect.web.modules.setup.actions.Setup.executeCommandSaveAdmin(Unknown Source)
at sun.reflect.GeneratedMethodAccessor225.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.concursive.commons.web.mvc.servlets.ControllerServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
at java.lang.Thread.run(Thread.java:619)
java.sql.SQLException
at com.concursive.connect.web.modules.login.utils.UserUtils.addUserProfile(Unknown Source)
at com.concursive.connect.web.modules.login.dao.User.insert(Unknown Source)
at com.concursive.connect.web.modules.setup.utils.SetupUtils.insertDefaultAdmin(Unknown Source)
at com.concursive.connect.web.modules.setup.actions.Setup.executeCommandSaveAdmin(Unknown Source)
at sun.reflect.GeneratedMethodAccessor225.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.concursive.commons.web.mvc.servlets.ControllerServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
at java.lang.Thread.run(Thread.java:619)
[ERROR] com.concursive.connect.web.controller.actions.GenericAction - userInsert
java.sql.SQLException
at com.concursive.connect.web.modules.login.dao.User.insert(Unknown Source)
at com.concursive.connect.web.modules.setup.utils.SetupUtils.insertDefaultAdmin(Unknown Source)
at com.concursive.connect.web.modules.setup.actions.Setup.executeCommandSaveAdmin(Unknown Source)
at sun.reflect.GeneratedMethodAccessor225.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.concursive.commons.web.mvc.servlets.ControllerServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:293)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:849)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:454)
at java.lang.Thread.run(Thread.java:619)

4 results found