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Creation of Admin A/C failed

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Creation of Admin A/C failed

9/29/2009 3:38 AM EDT

Hi,
I have downloaded the concurseconnect1 code and all the other necessary S/Ws. I am trying the Web-Based Setup-->Create an Admin A/C, but getting an error:NULL.PFA the error snapshot. I have provided my email and name for the admin details. Kindly let me know watz wrong and how to resolve it.
Kindly reply ASAP.

1. 9/29/2009 9:39 AM EDT
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By Matt Rajkowski

Concursive Corporation
Product Design

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Unfortunately, the picture doesn't help me... please look in the Apache Tomcat logs directory and look in the file catalina.out or stdout.txt (on Windows). Perhaps there is a better error message there.

2. 2/2/2010 6:19 AM EST

hello,

i have the same problem. when i install connect and when i create the administrator account give this error:

An error occurred while trying to create the account, the following error was provided: null

In catalina.out i see this:

[ERROR] com.concursive.connect.web.controller.actions.GenericAction - userInsert
java.sql.SQLException
at com.concursive.connect.web.modules.login.dao.User.insert(Unknown Source)
at com.concursive.connect.web.modules.setup.utils.SetupUtils.insertDefaultAdmin(Unknown Source)
at com.concursive.connect.web.modules.setup.actions.Setup.executeCommandSaveAdmin(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.concursive.commons.web.mvc.servlets.ControllerServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:191)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:128)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:102)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:109)
at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:286)
at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:845)
at org.apache.coyote.http11.Http11Protocol$Http11ConnectionHandler.process(Http11Protocol.java:583)
at org.apache.tomcat.util.net.JIoEndpoint$Worker.run(JIoEndpoint.java:447)
at java.lang.Thread.run(Thread.java:619)
java.lang.NullPointerException
at com.concursive.connect.web.modules.login.utils.UserUtils.addUserProfile(Unknown Source)
at com.concursive.connect.web.modules.login.dao.User.insert(Unknown Source)
at com.concursive.connect.web.modules.setup.utils.SetupUtils.insertDefaultAdmin(Unknown Source)
at com.concursive.connect.web.modules.setup.actions.Setup.executeCommandSaveAdmin(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:597)
at com.concursive.commons.web.mvc.servlets.ControllerServlet.service(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:717)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:290)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:206)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:233)

can you help me?

best regards

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